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Thursday, March 11, 2010                  Register

 
We deliver best-practice complaints-handling solutions. 
Let us help you:

Conform to Standards 

Profit from complaints 

Manage complaints well 

Follow-up complainants 
 

Did you know....?
Customers who complain about service failure and are well recovered by their service providers are often more satisfied than they were before the service failure occurred.

Smith and Bolton 1998

See Resources for reference


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Listening Post Pty Ltd

Level 1, 1 Wharf Rd., GLADESVILLE, New South Wales, 2111,Australia

telephone: 02 9879 6256 (or international: 61 2 9879 4468)
fax: 02 9879 5778 (or international: 61 2 9879 5778)

email: info@listeningpost.com.au

We can help relieve the pressure, the pins and pain. 
We will be pleased to hear from you and answer your questions.
Contact Us Now

02 9879 4468 or email


Aahh, that's better! Thanks Listening Post.
  
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