RITA benefits
Sunday, September 05, 2010                  Register
Did you know....?
Customers who have cause for complaint and have their complaint dealt with well by an organization are 9 times more likely to re-buy than customers who have the same problem but do not complain to the organization.

TARP 1986

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email handling just got easier

For a start, RITA never sleeps and never gets sick.

RITA automatically adapts to the always-evolving “lingo” of your business.

It works for only a fraction of the cost you are devoting now to this task. Enjoy best of breed functionality at a fraction of the cost and headache of alternatives.
Accurate, adaptive

RITA's specific training for your enterprise results in high accuracy - around 95%.

RITA's adaptive learning from mistakes keeps the system ‘tuned-in’ to your evolving business language.

RITA's non-proprietary, hassle-free implementation fits with existing workflow systems.
With RITA's help you will:
  • Drive down the costs of manual email triaging and routing;
  • Sort email into groups by content to build focussed email work queues;
  • Find and route critical customer emails before you read them!
  • Improve email response times;
  • Improve consistency in handling email.
No systems integration

RITA's non-proprietary, hassle-free implementation fits with any CRM or workflow system.  As an on-demand solution, there is nothing to install.
More about RITA
Take a look at the RITA brochure, or contact us for more information
Contact Us Now

02 9879 4468
or email


handling customer email just got easier
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