Answers to some common questions
about LP Review

Thursday, January 19, 2017                  Register


Do your IT systems look "outward" to engage your customers, or "inward" helping run the business?  Both are important.

The Listening Post Group brings these together in a unique combination of expertise.

We have extensive off-the-shelf capability with solutions ready-to-go.  If you need more, our proven expertise coupled with our agile development methodolgy will take you from concept to capability - affordably.

Did you know....?
Customers who complain about service failure and are well recovered by their service providers are often more satisfied than they were before the service failure occurred.

Smith and Bolton 1998

See Resources for reference


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