Answers to some common questions
about LP Review

Tuesday, September 02, 2014                  Register


Do your IT systems look "outward" to engage your customers, or "inward" helping run the business?  Both are important.

The Listening Post Group brings these together in a unique combination of expertise.

We have extensive off-the-shelf capability with solutions ready-to-go.  If you need more, our proven expertise coupled with our agile development methodolgy will take you from concept to capability - affordably.

Did you know....?
Customer loyalty after a complaint event essentially depends on satisfaction with the way the complaint is handled and is largely unaffected by overall or prior customer satisfaction.

Homburg and Furst 2005.

See Resources for reference


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