RITA benefits
Sunday, February 05, 2012                  Register
Did you know....?
Asian customers are much less likely to complain to an organization than Westerners. However, they are much more likely to report their dissatisfaction to friends and family.

Liu and McClure 2001

See Resources for reference


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email handling just got easier

For a start, RITA never sleeps and never gets sick.

RITA automatically adapts to the always-evolving “lingo” of your business.

It works for only a fraction of the cost you are devoting now to this task. Enjoy best of breed functionality at a fraction of the cost and headache of alternatives.
Accurate, adaptive

RITA's specific training for your enterprise results in high accuracy - around 95%.

RITA's adaptive learning from mistakes keeps the system ‘tuned-in’ to your evolving business language.

RITA's non-proprietary, hassle-free implementation fits with existing workflow systems.
With RITA's help you will:
  • Drive down the costs of manual email triaging and routing;
  • Sort email into groups by content to build focussed email work queues;
  • Find and route critical customer emails before you read them!
  • Improve email response times;
  • Improve consistency in handling email.
No systems integration

RITA's non-proprietary, hassle-free implementation fits with any CRM or workflow system.  As an on-demand solution, there is nothing to install.
More about RITA
Take a look at the RITA brochure, or contact us for more information
Contact Us Now

02 9879 4468
or email


handling customer email just got easier
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